Terms & Conditions

TERMS AND CONDITIONS

All products and services of MummyFIT LTD and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.The information, material and content provided in the pages of the Site (the “Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.

MUMMYFIT RETURNS AND SAFETY POLICY

Personal Training

If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date. However, this cannot be guaranteed. Any sessions missed with less than 2 hours notification are forfeited. If you have not already paid for the session, your account/card will be charged for the full amount of the session. If no card/account information is present, no further sessions will be conducted until the outstanding payment is received. Additionally, reserved time slots may be lost if payment is not made in a timely manner.

Refunds

If you are unable to use your MummyFIT sessions due to a medical condition affecting you or your baby, please do let us know and we can look at extending your sessions for you with the provision of a doctor’s note or healthcare professional equivalent. In circumstances of long term illness or injury, we are able to offer a full refund which is at the discretion of MummyFIT and requires a doctor’s note or healthcare professional equivalent.

If you are returning to work early, you are able to free transfer your sessions to a friend who is already a MummyFIT member. Any sessions transferred will also be subject to the remaining time frame of the sessions when transferred over. Sessions cannot be transferred for cash or refunded.

If you need to extend your sessions for any other reason than medical without the support of a doctors note, you can do this by contacting us at info@mummyfituk.co.uk and requestig an extension which is subject to a £9 per month fee with the minimum extension time being 1 month.

Safety

Safety is a top priority for both Mums and Babies in our MummyFIT sessions. Therefore, if your little one is mobile and your MummyFIT trainer has any concerns about their safety and the safety of other babies, they reserve the right to request that you secure your little one in their pushchair for the remainder of the session.

As Trainers and Mummies, we will do our upmost to look after your little ones to make sure that you get the most out of your session. However, your child is your full responsibility throughout the duration of every MummyFIT session.

Registered Programs/ Pre-paid classes

Health Club based sessions

You have a right to cancel any class/ appointment that you have booked and can do so up to 2 hours before the class/ appointment start time as we understand that sometimes due to unforeseen circumstances you are unable to attend. We all know that babies can be very unpredictable at times!

However, if you do not cancel, do not make contact with a member of the MummyFIT team prior to the class/ appointment start time to let us know that you are unable to attend and do not show up, you will automatically be charged the nominated amount for the class/ appointment as there are other Mums and Babies who may miss out on a place if the class is showing full.

We would really appreciate it if you could let the MummyFIT team know if you have any problems attending any of our classes/ Appointments prior to the start time.

MummyFIT 'At Home'

We would hate to see you go but you have a right to cancel any MummyFIT 'At Home' subscription within your 10 day free trial period and you will not be charged.  You will need to contact us at MummyFIT to do this by emailing athome@mummyfituk.co.uk allowing 48 hours notice from the time of sending your email to your subscription being cancelled.  Payment of £6.99 will be taken as soon as your 10 day free trial period ends and on the same day each month thereafter unless you contact us to request for your subscription to be cancelled.